1. Orders, Pricing & Returns
Orders are subject to availability.
We are unable to offer a price adjustment on an item bought prior to a sale or a special promotion.
Our return policy is as follows:
A. If you are not satisfied with your purchase, we will credit your account or issue a refund if returned within 15 days after you receive your merchandise. We will refund the entire purchase price, excluding shipping costs which we do not credit. Please allow 2-3 weeks for the processing of your return.
B. The returned product must be un-used, unopened, and in the original packaging for a credit or exchange to be issued.
C. If a product arrives damaged or defective, contact customer service within 24 hours. We will take the item back, issue a full refund and credit any additional costs including shipping.
D. ***Special Orders, Personalized/Monogrammed Products, Sale Items, Perishable Goods, Seasonal Merchandise, and Food are not returnable. We therefore ask that you take extra care when making these selections.
E. ***Linens, Bedding, Blankets and Towels can be returned for a full refund (minus shipping costs) if returned within 15 days of receipt of the merchandise. However, a 15% restocking fee will apply. The returned product(s) must be un-used, unopened, unwashed, and in the original packaging for a credit or exchange to be issued.
F. When making a return, please note on a copy of your invoice the reason for the return and whether you would like to receive a refund or credit the price toward another Linea Luxe purchase. Include this invoice and ship your return PREPAID AND INSURED for the full purchase price by a trackable carrier to:
Att. Customer Service
3250 Mary Street
Miami, Florida 33133
2. Removing Your Name From Our Direct Mail or Email List
To have your email address removed from our list of addresses that receive information about new products, service, sales and promotions, simply click on the "Unsubscribe" link that appears at the bottom of any email and follow the simple instructions. Alternately, if you have created an account with Linea Luxe, you can also remove your email address from our list of addresses that receive information about new products, service, sales and promotions by clicking on the "my account" button that appears on most every page of our Web site, logging into your account, clicking on the "edit preferences" button, and making the appropriate change.
3. To Unsubscribe from Linea Luxe’s Direct Mail Program:
Forward an email including your full name, physical mailing address and zip code, for example:
42 W. 39 Street
New York, NY 10018
Include UNSUBSCRIBE as the subject line. Send email to: CustomerService@linealuxe.com
PLEASE NOTE: It can take up to 3 business days to process this request so you may get another email from us. Thank you in advance for your understanding.
4. Conditions Of Use, Notices And Disclaimers
When you use this Web site, you are automatically agreeing that both your access to the site and your use of it are:
A. Subject to the terms and conditions in this legal notice, and may change at any time without notice.
B. Subject to all applicable laws.
C. Undertaken at your own risk.
The following elements of this Web site are the property of Linea Luxe or our suppliers and are protected by United States and international copyright laws:
A. All text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations -- both individually and as they are compiled on the site.
B. All software.
You may electronically copy and print hard copies of pages from the Linea Luxe Web site only if it is for personal, non-commercial purposes related to placing an order or shopping with us. Unless we give you written permission in advance, any other use of this Web site, its content and its information, including linking or framing to this Web site, is strictly prohibited.
7. Errors & Inaccuracies
Our goal is to provide complete, accurate, up-to-date information on our Web site. Unfortunately, it is not possible to ensure that any Web site is completely free of human or technological errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions -- including after an order has been submitted -- and to change or update information at any time without prior notice. LINEA LUXE IS NOT RESPONSIBLE FOR PRICING, TYPOGRAPHICAL, PHOTOGRAPHIC OR OTHER ERRORS, AND RESERVES THE RIGHT TO LIMIT QUANTITIES OR TO CANCEL ANY ORDERS RESULTING FROM SUCH ERRORS.
8. DISCLAIMER OF LIABILITY
IN NO EVENT SHALL LINEA LUXE BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL, DAMAGES, OR ANY DAMAGES WHATSOEVER, EVEN IF LINEA LUXE HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS AVAILABLE FROM THIS SITE. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. WE ARE NOT RESPONSIBLE FOR ANY PERSONAL INJURIES OR PROPERTY DAMAGE ALLEGEDLY RESULTING FROM PRODUCTS SOLD THROUGH OUR CHANNELS OF BUSINESS. USERS SHOULD USE THEIR BEST JUDGMENT WHEN PURCHASING A PRODUCT.
9. Consent to Applicable Law
By visiting this Web site, you consent to the laws of the state of Florida, without regard to principles of conflict of laws, which will govern these Conditions of Use and any dispute of any sort that might arise between you and us or any of our agents or affiliates.
10. Tell Linea Luxe What You Think
If you have any comments or questions about Linea Luxe’s Terms & Conditions, please e-mail us at email@example.com.